newpkluck App Privacy Policy: Data retention duration
This page clearly states what data is kept for how long in newpkluck App; data security, cookies and user rights explained in plain language
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Policy start and retention rules
Effective date: July 2026; most apps have data ambiguity, so here terms are clarified in advance: new accounts, login history, and cookie-related data kept only as needed.
For Dhaka, Chattogram and other city users, rules stay the same; in Bangladesh, using bKash, Nagad and Rocket keeps transaction data for separate timeframes.
Data retention duration
Account information
Kept until account is active, then for a limited time
Transaction data
For legal purposes, kept from 6 months to 5 years
Cookie settings
Cleared when the browser is cleared or after 12 months
Login log
Generally kept for 90 days for security
Support messages
Archived within 24 months once issues are resolved
Device information
Short period for fraud checks and session management
Account data in newpkluck App
Name, email, phone and login preferences are required to operate the account; on a new device we verify the session to detect unfamiliar access
If you want to start over, get help here; goal is to keep only what's needed
Account management
Two-factor authentication makes login safer; if incorrect data is detected, support correctly fixes it, especially for Dhaka users whose numbers do not change frequently.
Transaction data and local payments
Transaction records are kept in separate folders in Bangladesh, using bKash, Nagad and Rocket; a reference is kept to view them
This data is used for security, fraud checks and reconciliation; when a transaction succeeds, receipts are kept, but unnecessary copies are not kept for long
Security verification
If suspicious activity is detected, the transaction log may stay longer to protect the user's account
Cookie and usage data
Cookies help keep language, device and session consistent; most users can continue without repeated logins on same device
If you want, you can reduce cookies from browser settings, but some features may not remember properly, especially on older Android phones
Device and browser
We mainly record what happens on each screen; not private conversations, only work-relevant technical data is kept for debugging and security
What happens when account is closed
When the account is closed, profile, settings and most usage data are removed; some records may stay for a limited time for security
After you submit a request, we inform steps to delete; old support tickets are usually archived, so it's not hard to find later
Deletion and retention
If you want to start over, get help here; goal is to keep only what's needed
Your rights and contact
You can request to view, correct, limit, or delete your data; you can also change cookie settings and contact preferences.
If you write to support we explain why data is kept; for more details you'll need Terms page And Contact page See
Download newpkluck APKRules understanding visuals
Data collection
What the form requires is visible at a glance; new users can start quickly here
Cookie control
Permissions can be reduced from the browser; small setting changes control many things.
Retention and archive
Old records retention method is clearly shown; when not needed, these are removed step by step